Insurance

Claims and underwriting AI that stays inside your walls.

Claims intake, underwriting guidelines on tap and customer calls handled, on infrastructure the insurer controls.

Europe
GDPR, EU AI Act (life and health pricing is high-risk), DORA
United States
State insurance privacy rules, GLBA
India
IRDAI cyber-security guidelines, DPDP Act

In short

AI for insurers reads claims documents, answers underwriting questions from guidelines and handles routine customer calls, inside the insurer’s own environment. Decisions stay with people; DeepVox builds approval gates and audit trails by default.

Use cases

Where it helps first.

Claims intake

Documents classified, data extracted, missing items requested.

Underwriting knowledge

Guidelines and appetite answered with sources.

Customer calls

Status updates and FNOL handled by voice.

Fraud signals

Inconsistencies flagged for an investigator, never auto-decided.

Why DeepVox

Built for insurance.

  • Claims decisions remain with people.
  • Customer data stays in your environment.
  • High-risk uses identified up front.
  • Works with your claims systems through APIs.

Rules we design for

By market.

MarketRules
EuropeGDPR, EU AI Act (life and health pricing is high-risk), DORA
United StatesState insurance privacy rules, GLBA
IndiaIRDAI cyber-security guidelines, DPDP Act

FAQ

Questions, answered.

Can it decide claims?

We design it to prepare and recommend; a person decides. Full automation is only considered where your policy and the law allow.

Is risk pricing high-risk under the AI Act?

AI used for risk assessment and pricing in life and health insurance is listed as high-risk. We scope it separately.