Voice agents

On-premise voice agents that resolve calls, not just answer them.

Speech recognition, the model and speech synthesis run on your infrastructure. The agent takes the call, checks your knowledge and rules, updates the record and logs the interaction.

Hear a live demo How it works

Runs on: Your servers or private cloud
Channels: Inbound, outbound, in-app
Reply time: About a second, measured in your PoC
Recording: Notice, opt-out, consent logged

In short

An on-premise AI voice agent is a phone or in-app assistant whose speech recognition, language model and voice all run inside your own infrastructure. Callers speak naturally; the agent answers from your knowledge base, completes the request in your systems and logs every step, without audio leaving your environment.

What it handles

Eight jobs, one voice core.

Every capability shares the same retrieval, permissions and audit trail as your chat and automation.

Inbound voice agents

Understand intent, retrieve, resolve or route.

Outbound voice

Reminders, confirmations, follow-ups, surveys.

Call triage and routing

Intent detected on the first sentence.

Live agent assist

Answers surfaced mid-call, notes drafted after.

Transcription and QA

Summaries, actions and compliance checks at volume.

Voice data capture

Forms, records and tickets filled by speaking.

IVR replacement

Natural conversation instead of menu trees.

Voice notes to records

Clinicians, inspectors and field teams dictate.

How it works

From hello to a logged result.

Each step streams into the next, so callers hear a reply while the rest is still being generated, and they can interrupt at any time.

The caller speaks
Open speech recognition transcribes on your servers. A recording notice plays first, with a way to continue without recording.
The agent understands and checks
Intent is detected, the caller is verified, and the answer is retrieved from your knowledge base under your access rules.
It acts
Records are updated in your systems. Anything outside policy goes to a named person for approval.
It replies and logs
Speech synthesis answers in the caller’s language. The call, consent and actions land in your audit trail.

Where it runs best

Built for regulated phone lines.

Healthcare

Patient appointment lines

Rebooking, reminders and pre-visit questions, with patient identity verified.

Learn more →Financial services

Customer service

Account queries, card requests and complaints, routed with full logs.

Learn more →Government

Citizen helplines

Answers from published policy in several languages, escalated when needed.

Learn more →

FAQ

Questions, answered.

How fast does an on-premise voice agent reply?

About a second to first audio. Recognition, the model and synthesis stream into each other on your hardware, and we measure it during the proof of concept.

Is call recording legal in every market?

The rules differ. Germany treats unlawful recording of the spoken word as a criminal matter, some US states require all-party consent, and India’s DPDP Act requires notice and consent. Every call opens with a notice and an opt-out, and consent is logged.

Can it update our systems, or only talk?

It acts. Voice sits on the same automation layer as everything else, so it can update records, open tickets and route exceptions to a person.

Which languages does it speak?

Many, including answers in the caller’s language from documents written in another.

Hear it on a real call.

We’ll run a voice agent on sample content from your domain. Or write to sales@deepvox.ai.

Book a voice demo